Frequently Asked Question

What kind of furniture do you sell?

 We offer stylish, kid-friendly, and durable furniture for the whole family—beds, sofas, tables, storage, and more.

Are your products safe for children?

 Yes, our furniture is designed with safety in mind—smooth edges, sturdy builds, and non-toxic finishes.

Can I customize furniture sizes or colors?

 Some items can be customized. Check the product page or contact us for customization options.

Do you use real wood?

Yes, many of our pieces are made from high-quality solid wood and eco-friendly materials.

Is the furniture easy to assemble?

 Yes, our furniture comes with clear instructions and tools. Some items may also offer assembly support.

Do you offer free shipping?

 We offer free shipping on most orders. Shipping costs, if any, are clearly shown at checkout.

How long will delivery take?

 Standard delivery takes 5–10 business days. Custom or larger items may take a little longer.

Can I track my order?

Yes! Once your order is shipped, we’ll email you a tracking link so you can follow your delivery.

Do you deliver everywhere in the United States?

Yes, we deliver to most areas across the United States. If unsure, contact our support to confirm.

What if my order arrives damaged?

 Please take photos and contact us within 48 hours. We’ll replace or refund your item quickly.

Can I cancel or change my order?

 If your order hasn’t shipped yet, yes. Contact us as soon as possible to make changes.

Is it safe to shop on your website?

 Absolutely. Our website uses secure payment gateways and encrypted connections to protect your information.

Do you accept returns?

 Yes, we accept returns within 7 days of delivery if the product is unused and in original condition.

How do I start a return?

Just contact our support with your order number and reason. We’ll guide you through the process.

 Is there a warranty on the furniture?

 Yes, most items come with a 1-year limited warranty. Check the product page for exact details.

How can I contact you?

 You can reach us through WhatsApp, email, or the contact form on our website.

What are your customer service hours?

 Our support team is available Monday to Saturday, 10 AM to 7 PM.

Can you help me choose the right furniture?

 Yes! Message us with your needs and space, and we’ll suggest the best options for you.